About Us

Payment Options

We accept the following payment methods:

• Visa
• MasterCard
• Discover/NOVUS
• American Express
• Phone In Payment

Areas Served

Our shop serves the following areas: Crystal Lake, Dundee, Wonderlake, Lakewood, Sleepy Hollow, McHenry, Cary, Algonquin, Johnsburg, Fox River Grove, Lake In The Hills, Wauconda, Barrington, Huntley, Island Lake, Carpentersville and Woodstock.

Specialty Services

We specialize in the following services:

Large inventory of fresh flowers

Plants

European/dish gardens

Contemporary and traditional arrangements

High-style floral arrangements

Silk arrangements

Dried floral arrangements

Weddings Funeral designs

Gourmet and fruit baskets

Greeting cards

Candles

Plush

Russ Berrie

Boyds Bears

Contact Information

If you have any questions or need more information, please contact us by e-mail at flowershop@countrysideflowershop.com or call us directly at (815)459-8130. We're always here to serve you and make your flower-sending experience a pleasure.

Countryside Flower Shop
5301 E. Terra Cotta Ave.
Crystal Lake, IL 60014

Delivery Policy

A local delivery fee of $11.00 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.) U.S. orders must be received before 11:00 a.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day. We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. We are unable to make deliveries on Sundays except for funeral work. Deliveries other than funeral work requested on this day will be delivered the following business day. Delivery of orders to rural route addresses or cemeteries cannot be guaranteed. We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Security

Privacy Notice

This privacy notice discloses the privacy practices for http://www.countrysideflowershop.net/. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 815-459-8130 or via email.